Privacy Policy
Last updated: January 1, 2026
1. Introduction
Prae LLC ("Prae," "we," "us," or "our") operates the Prae mobile application and platform. This Privacy Policy describes how we collect, use, disclose, and protect your personal information when you use our services.
2. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, and account credentials when you register.
- Transaction Data: Order details, payment method type, and transaction amounts. We do not store full card numbers or CVV codes.
- Usage Data: Device information, IP address, browser type, app usage patterns, and interaction data.
- Location Data: Approximate location data to provide relevant restaurant suggestions (with your consent).
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process orders and payments
- Send service-related communications and updates
- Personalize your experience and provide relevant recommendations
- Ensure platform security and prevent fraud
- Comply with legal obligations
4. Payment and Transaction Data
Payment processing is handled by secure third-party payment processors. We do not store full credit card numbers, debit card numbers, or CVV codes on our servers. We retain only the minimum transaction data necessary to provide order history and process refunds.
5. Data Security
We implement industry-standard security measures to protect your personal information, including encryption in transit (TLS/SSL), secure data storage, access controls, and regular security audits. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.
6. Third-Party Service Providers
We may share information with trusted third-party service providers who assist us in operating our platform, processing payments, analyzing usage, and delivering services. These providers are contractually obligated to protect your data and use it only for the purposes we specify.
7. Your Rights and Data Protection
Depending on your jurisdiction, you may have the right to:
- Access, correct, or delete your personal information
- Withdraw consent for data processing
- Request data portability
- Object to or restrict certain processing activities
- Lodge a complaint with a data protection authority
To exercise any of these rights, please contact us at info@prae.world.
8. Data Retention
We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When data is no longer needed, it is securely deleted or anonymized.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our platform and updating the "Last updated" date above.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Prae LLC
Email: info@prae.world
Phone: +995 551 450 033